This midterm formative performance evaluation of the USAID-funded Human Resources for Health 2030 (HRH2030) Activity addressed seven questions:
- To what extent are human resources (HR) practices at the Ministry of Health improving and why?
- To what extent are staff receiving training and using their newly acquired skills? Why or why not?
- To what extent are capacity, knowledge management, transparency, and accountability in planning, managing, and retaining Jordan’s health workforce increasing? Why or why not?
- To what extent is the Jordan Human Resources for Health 2030 (HRH2030) Activity influencing women’s management and leadership in the health workforce?
- What are the next steps for institutionalizing the new law that requires continuous professional development for Jordan’s health workforce?
- How can USAID best sustain the achievements and reforms accomplished under HRH2030 in Jordan?
- What does the evaluation team recommend regarding any potential follow-on HRH activity? If a follow-on is necessary, should it be similar to HRH2030, or be combined with another existing USAID/Jordan activity, or take the form of direct support to the government of Jordan through the utilization of partner government systems?
The evaluation team found that HR practices were not improving overall, although some people were utilizing new HR tools. Capacity, knowledge management, transparency, and accountability are increasing slowly, but it is uncertain whether these gains are sustainable. HRH2030 interventions to influence women’s management and leadership have potential but have not been active long enough to show effects. Next steps for the relicensure bylaw include support to disseminate it and its accompanying instructions.
USAID can sustain HRH2030 achievements through continued support to the Women in Leadership Network, institutionalizing training, supporting the relicensure bylaw, and working with government partners beyond the Ministry of Health. Recommendations for a follow-on activity include supporting a body to implement the bylaw, combining service delivery and policy projects into a single activity, reducing the number of awards but implementing larger activities, and taking a multi-sectoral approach.